How do we help you?
Hitachi Capital Retail Finance
2 Apex ViewLeedsWest YorkshireLS11 9BH
If you wish to talk with us about learning to be a retail partner, please finish the quick type plus one of y our group can get returning to you at the earliest opportunity.
Instead, in the event that you’d instead talk to some body right away, take a moment to call us on 0344 375 5501
08:45 – 17:15 to Thursday08:45 – 16:45 Friday monday
Retail Helpline
If you’re a current retail partner with a basic enquiry, please call our Retail Helpline on 0344 375 5515
Retail Helpline opening hours: 08:45 – 18:00
If you are an individual trying to talk with somebody about a preexisting retail finance or personal bank loan contract, phone our client Helpline on 0344 375 5500
E mail us to learn more
Require some assistance?
You can save time by managing your account online through our MyHPF portal or MyHPF App, details of how to log in can be found below and our FAQs page will also help to answer most of your questions if you’re an existing customer.
If you wish to talk with us, you are able to call us making use of among the choices below. Take note our phone lines are usually specially busy on a Monday as well as the conclusion associated with month around payday, you could find faster waiting times by calling at a various time.
Hitachi Capital Consumer Finance
Got a concern regarding your individual finance contract?
For those who have missed a repayment or are finding yourself in economic trouble and want to talk about your needs, please finish our loan Repayment form so we are able to give you the right help.
Starting Hours:Monday to Friday- 8:15am to 7:15pmSaturday – ClosedSunday – Closed
Bank Vacations – Closed
Our Collections group are contacted on 0344 375 5488*
For lots more general account questions contact our client Experience group on 0344 375 5500*
Talk to our personal bank loan advisers, that will be thrilled to help you along with your personal bank loan application.
Telephone:To process a loan that is personal contact us on 0343 351 9112*
Starting Hours:Monday to Friday- 8:45am to 7:30pmSaturday – ClosedSunday – Closed
Bank Vacations – Closed
All numbers that begin with 03 are charged during the rate that is same standard landline figures.
*Inbound and outgoing telephone calls could be recorded for training and monitoring purposes
Hitachi Capital Company Finance
Thorpe RoadStaines-upon-ThamesSurreyTW18 3HP
Got a relevant concern regarding your company Finance contract?
If you should be a current client with an enquiry regarding your agreement, please go ahead and get in touch by either phone or e-mail.
Opening hours: Monday – Friday: 9am to 5pm
Are you searching to fund a secured item?
In the event that you don’t have a preexisting agreement with us and wish to talk with a seasoned person in our home based business team, be sure to take a moment to obtain in touch by phone or e-mail.
Opening hours: Monday – Friday: 9am to 5pm
Call us
Hitachi Capital Invoice Finance
5 Hollinswood CourtStafford Park 1TelfordShropshireTF3 3DE
Customer Helpline
On 0808 239 9368 if you are a payday loans in Ellettsville IN client and need to get in touch please call us
(to Friday – 8.45am to 17.15pm monday)
Please pick:
Call us
Franchise Finance
Desire to discover more? Communicate with certainly one of our professionals today.
Mobile: 01844 355575(to Friday – 9am to 5pm monday)
Post (Workplace Target):
Franchise FinanceBeacon HouseStokenchurch Company ParkIbstone RoadStokenchurchBucksHP14 3WN
E mail us to find out more
Hitachi Capital European Vendor Possibilities
If you’re a small business seeking to provide finance to your web visitors in the united kingdom or European countries, speak with us about starting a merchant finance programme to aid your product sales.
EVS Customer Services for UK, Ireland and Netherlands be sure to contact:
Mobile: +44 (0)34 33 519 171
Call us
Hitachi Capital Car Options
Hakuba Home White Horse Business Park Trowbridge BA14 0FL
If you’re a current consumer and want to get in contact please call us on 0344 463 2900
(to Friday – 9am to 5pm monday)
Please pick:
Call us
Hitachi Capital (UK) PLC
Thorpe RoadStaines-upon-ThamesSurreyTW18 3HP
Call us
Complaints
Resolving your grievance
At Hitachi Capital UK, we attempt to offer our customers using the greatest service. However, from the unusual event that people do get a issue, we go on it really seriously.
We try to investigate and resolve any complaints quickly in accordance with minimal interruption for the clients.
We offer, please refer to the procedures below if you are not satisfied with any of the products or services.
How to handle it whenever we can not achieve an understanding
If you should be perhaps not pleased with our reaction to your problem, you might be able to refer the situation into the Financial Ombudsman provider. You have to contact them within 6 months associated with date of y our response that is final letter you.
They could be contacted when you look at the after ways:Write: Financial Ombudsman provider, Exchange Tower, London, E14 9SRTelephone: 0300 123 9 123
Further details can be located regarding the Financial Ombudsman provider site:
PPI Complaints
The due date of 29 2019 for PPI Complaints has now passed august. We shall never be in a position to investigate any claims that are further.
On Line Dispute Resolution (ODR)
You may even manage to make use of the ODR platform , put up because of the European Commission, to raise a problem. Please keep in mind complaints submitted through this channel will be rerouted to Financial Ombudsmen provider (FOS) to use it.
Complaints Publication Report
The absolute most complaints that are recent reported into the FCA (Financial Conduct Authority) comes in our Complaints Publication Report.